Sales Policy for Luxe Gemstonee

Effective Date: October 11, 2024

Welcome to Luxe Gemstonee, where we are committed to providing our customers with an exceptional shopping experience. Our Sales Policy outlines the terms and conditions governing the purchase of products from our website. By making a purchase, you agree to these terms.

1. Product Information

  • Accuracy: We strive to provide accurate product descriptions, images, and pricing. However, errors may occur. If a product’s price is listed incorrectly due to a typographical error, we reserve the right to refuse or cancel any orders placed for that item.
  • Availability: All products are subject to availability. We reserve the right to limit quantities, discontinue items, or alter prices without notice.

2. Pricing

  • Currency: All prices are listed in U.S. dollars.
  • Taxes: Sales tax will be applied to all orders where applicable, based on the shipping address provided at checkout.
  • Promotions: We may offer promotional discounts or sales periodically. These promotions are subject to specific terms and conditions, which will be clearly outlined during the promotional period.

3. Payment Methods

We accept various payment methods, including:

  • Credit and debit cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other payment methods as specified at checkout

By providing payment information, you confirm that you are authorized to use the payment method selected.

4. Order Confirmation

Once you place an order, you will receive an order confirmation email summarizing your purchase details. Please review this information carefully. If there are any discrepancies, contact our customer service team immediately.

5. Shipping Policy

  • Shipping Options: We offer various shipping methods, which will be presented at checkout.
  • Processing Time: Orders are typically processed within 1-3 business days.
  • Delivery Time: Delivery times may vary based on the shipping method selected and your location. You will receive a tracking number once your order has shipped.

6. Returns and Exchanges

Please refer to our Refund and Return Policy for detailed information regarding returns, exchanges, and the process to follow if you are not satisfied with your purchase.

7. Customer Responsibilities

By placing an order, you agree to:

  • Provide accurate and complete information during the checkout process.
  • Ensure that the shipping address is correct, as we are not responsible for items lost due to incorrect addresses.

8. Limitation of Liability

Luxe Gemstonee is not liable for any indirect, incidental, or consequential damages arising from the use of our products or services. Our liability is limited to the maximum extent permitted by law.

9. Changes to This Policy

We reserve the right to modify this Sales Policy at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website after such changes constitutes your acceptance of the new policy.

10. Contact Us

If you have any questions regarding our Sales Policy or any aspect of your purchase, please contact us:

Thank you for choosing Luxe Gemstonee for your jewelry needs. We appreciate your business and are committed to providing you with high-quality products and exceptional service.